Terms and Conditions

Effective Date: 09-07-2025

Welcome to Rapid Gas Service. These Terms and Conditions (“Terms”) govern your use of our services, including gas stove, hob, cooktop, cooking range, and gas geyser repair and maintenance across Pune. By accessing or using our services, you agree to comply with and be bound by these Terms.

1. Service Agreement
  • By booking a service with Rapid Gas Service, you authorize our technicians to inspect, diagnose, and repair your appliance as per agreed terms.
  • The service is subject to technician availability and appliance condition.
2. Booking and Cancellations
  • Appointments can be scheduled via phone or WhatsApp.
  • Customers are requested to be present at the scheduled time.
  • Any cancellations or rescheduling must be informed at least 3 hours in advance.
3. Service Charges and Payments
  • Service charges are based on the type and complexity of the issue.
  • A basic inspection fee may apply even if service is not rendered.
  • All payments must be made in cash, UPI, or bank transfer at the time of service completion.
  • GST and applicable taxes may be included in the final bill.
4. Warranty Policy
  • A limited service warranty (usually 30 to 90 days) is provided on repairs.
  • The warranty covers only the specific repair work or replaced parts.
  • It does not apply to damage from misuse, neglect, unauthorized repairs, or external factors (e.g., power surges).
5. Customer Responsibilities
  • Ensure a safe and accessible environment for the technician to work.
  • Disclose any previous repair history or known appliance issues.
  • Do not tamper with or use the appliance before the technician completes the service.
6. Limitation of Liability
  • Rapid Gas Service is not liable for any incidental or consequential damages resulting from the use of our services.
  • We are not responsible for damages due to pre-existing appliance issues or customer misuse after service completion.
7. Use of Website and Communication Channels
  • Any content on our website or shared via WhatsApp is for informational purposes only.
  • We do not guarantee the accuracy or completeness of third-party links or content.
8. Privacy
  • Your personal information will be used solely for service fulfillment and will not be shared without your consent. Please refer to our Privacy Policy for full details.
9. Termination of Services
  • We reserve the right to refuse or terminate services if customers are abusive, uncooperative, or violate these Terms.
10. Governing Law

These Terms are governed by the laws of the Republic of India. Any disputes shall be subject to the jurisdiction of Pune courts.

Contact Us

If you have questions or concerns regarding these Terms, contact:

Rapid Gas Service
Phone: +91-93705 43460
Email: [email protected]

Book Your Service Now!