Privacy Policy
Effective Date: 09-07-2025
At Rapid Gas Service, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, whether through our website, mobile communication, or in-person service appointments.
1. Information We Collect
We may collect the following personal and technical information from you:
- Personal Information
Name, phone number, email address, physical address, appliance details, and payment information. - Service Information
Details of your service request, service history, preferred appointment time, and customer feedback. - Device/Usage Data
IP address, browser type, access time, and pages visited on our website (if applicable).
2. How We Use Your Information
We use your data for the following purposes:
- To schedule and deliver gas appliance repair and service
- To respond to customer inquiries and support requests
- To process transactions and send billing or service confirmations
- To improve our services and website functionality
- To send reminders, updates, and promotional offers (only with your consent)
3. How We Share Your Information
We do not sell or rent your personal data. We may share information:
- With our technicians and authorized staff for service fulfillment
- With third-party service providers (e.g., payment gateways) under strict confidentiality agreements
- If required by law or legal process (e.g., court orders)
4. Data Security
We implement strong security measures to protect your personal data from unauthorized access, misuse, alteration, or loss. All electronic transactions are encrypted using SSL protocols.
5. Cookies and Tracking Technologies
Our website (if applicable) may use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies if you prefer.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the data we hold about you
Please contact us for any data-related requests.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
8. Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Rapid Gas Service
Phone: +91-93705 43460
Email: [email protected]